PBX stands for Private Branch Exchange, which is a private telephone network used within a company. Users of the PBX phone system share a number of outside lines for making external phone calls.
PBX Systems Cambodia
PBX Systems Cambodia, a service by Greychain Cambodia Ltd. Allows you to maximise your ROI on your phone system and customer relationship management system, CRM, if you’re using one.
What is a PBX?
PBX stands for Private Branch Exchange, which is a private telephone network used within a company. Users of the PBX phone system share a number of outside lines for making external phone calls. These system can be used for more than placing and receiving simple calls. Some examples of there possible uses are shown below.
- Call center. The Call center solution implemented by GreyChain Cambodia is based on the Issabel PBX system. This provides automatic dialing of potential customers or automatic delivery of status updates via sms or voice for your customers.
- Automate customer interaction – Scheduled notifications to customers via SMS, voice or social media such as Facebook.
- Integration with CRM software to allow for quick and easy identification of customers and track any previous interactions. Route calls to suitable agents based on your clients preferred spoken language.
- Intelligent routing of inter office between offices within the same country of different countries using optimum routing.
If you’re looking to integrate your PBX System Cambodia then look now further, contact Greychain Cambodia now to learn more
PBX Support in Cambodia is available for GreyChain Cambodia Ltd. We provide support for many of the PBX software solutions available. We can install, support and integrate these PBX systems with your CRM.
Contact GreyChain Cambodia Now to let us help you maximise your ROI in your PBX and CRM systems.